To transfer a website you have to follow several steps. First of all, before transferring your website you have to transfer your web domain. We suggest you to process a full backup of your website and databases and save it on your computer before processing the transfer procedure. To complete this operation you have to enter via FTP, download all files and process, via phpMyAdmin, an exportation of the associated database, using the dedicated function.
Then, you have to choose the right hosting plan for your needs. As you make your choice, you will receive an e-mail containing all hosting access data and the access temporary links to enter and load your own files.
You will be able to enter your new hosting via FTP (using the temporary accesses in case the domain is still pointing somewhere else), load all the files under the public_hmtl directory and import the dump of the previous database in the new database, using phpMyAdmin via cPanel.
You will be able to update the configuration files with the new MySQL access credentials (the MySQL server is always localhost) and test the correct functioning of the website, by modifying the hosts file on your PC: this will allow you to reach the domain in the new server before is really transferred in terms of DNS. To learn more, we suggest you to read our guide How can I modify a hosts file.
For further information, please, contact our tech support via ticket system.
