You can renew your services from your customer area. The system will generate a proforma 30 days before the expiry date in case of an annual service or 7 days before the expiry date in case of a monthly service. The system will provide the proforma via e-mail to the address you provided during the registration process.
Log-in to your customer area, type your e-mail address and password and go to Billing.
The system will show you a notification in case of unpaid invoices. Click the unpaid invoice and then Pay now.
A pop-up will show you the invoice. Here are several examples of invoices with different methods of payment:
If you need to pay your hosting service before 30 days, please contact our sales support via e-mail to amministrazione@keliweb.it or via chat.
We remind you that Keliweb DOES NOT charge payments automatically on credit cards or other methods of payment and that you ALWAYS have to renew the service by yourself and pay the proforma generated by the system from your own customer area.
